UX Poland 2014 – P. Makuch, P. Rzymska: Exactly how to involve individuals in redesign procedure.

This discussion presents a current study of revamping Leroy Merlin Area Site. The internet site attracts focus of individuals enthusiastic concerning house refurnishing suggestions. We understood we needed to make with our individuals and also maintain them participated in the entire procedure. What is even more, we intended to accept our customer carefully to gain from his know-how and also experience. The procedure included a co-creation workshop with 20 energetic individuals, making interface (info style & visuals layout), use screening of the model and also eyetracking research. It ended up being tough as we needed to stabilize customer behaviors and also assumptions and also our so called cutting edge suggestions. The study offers the application of the procedure in a way that can be taken on in various other redesign situations.

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